Restaurant Technology Through an Operator’s Eyes
Thirty-four years inside restaurant operations taught me one lesson: technology only matters when it makes operators more successful. BridgePoint Ops shares practical insights on restaurant operations, AI, payments, and the technology shaping the industry’s future.
Restaurant technology isn’t complicated because of the software.
It’s complicated because restaurants are complicated.
Successful technology requires understanding operators, franchisees, corporate leadership, vendors, and the realities of running restaurants every day.
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​That’s where decades of operational experience matter.
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Navigating restaurant structure, selling to them, or scaling with them isn’t as simple as it seems. You need more than a plan, you need a guide who’s lived it.
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I bring more than three decades of experience helping restaurant operators, franchise organizations, and technology companies solve real operational problems—not theoretical ones.
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Experience That Matters
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34 Years in Restaurant Operations
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Former McDonald’s Operations Technology Professional
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Former PAR Global Account Executive
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Former PAR Senior Director of Account Management
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AI & Restaurant Technology Thought Leader
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Speaker • Author • Advisor
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What They've Said
Chad Horn
Todd has a deep understanding of restaurant operations and how restaurant technology intersects in the real world. He's a leader that builds trust and brings out the best of those around him.
Nicole Blackman
Todd is kind, thoughtful, transparent, and objective. I could consistently rely on him for advice and support. He is strategic and able to navigate complex business challenges, while maintaining relationships and managing expectations.
